Privacy Policy Overview

This privacy policy outlines how we handle personal data for our services.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

Users have rights regarding their personal data, including access, rectification, and erasure.

Rights may be subject to legal limitations in certain circumstances.

Requests

Exercising Your Rights

Requests for exercising rights should be submitted in writing for verification purposes.

We respond to verified rights requests within the timeframe required by law.

Data Retention

Data Retention Policy

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

Policy Updates

We will notify users of significant changes to this policy via our website or direct communication.

Material changes to this policy are communicated through appropriate channels.

[email protected]

Phone

+44 28 1557 5109

Address

32 Heaton Street, Prestwich, Manchester, M25 1HS

General Inquiries

Contact Page

Purpose of use

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in delivering our services under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal basis

Legal Disclosures

We may share personal data with law enforcement or regulatory bodies as required by law.

Disclosure to authorities occurs only when required by applicable law.

Data Collection Practices

We collect personal data such as names, contact details, and health information to provide tailored services to our elderly guests.

The categories of data collected depend on how users interact with our services.

Sources of Data Collection

We obtain personal data from forms completed by users, interactions with our staff, and through the use of our website.

Data is received directly from users or generated through service interactions.

Types of Cookies Used

We utilize essential cookies for functionality and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users may adjust cookie preferences through browser settings at any time.